• Privacy Policy

    Privacy
    Policy

Privacy statement

This web site is owned and operated by NZ-Australia Tours & Travel LTD and will be referred to as “We”, “our” and “us” in this Website Privacy Policy. By using this site, you agree to the Website Privacy Policy of this web site, which is set out on this web site page. The Website Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the site.

We reserve the right, at our discretion, to modify or remove portions of this Website Privacy Policy at any time. This Website Privacy Policy is in addition to any other terms and conditions applicable to the site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Website Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with privacy laws.

We use your personal information only when it will be important for us to contact you regarding our web site, new NZ-Australia Tours & Travel LTD services, and special offers we think you may find valuable. If you would rather not receive this information, please see the “Changing your communication preferences” section below.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Website Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services only.

Changing your communication preferences

As a customer of NZ-Australia Tours & Travel LTD, you may alter your customer information or opt-out of receiving communications from us at any time. You have the following options to change and modify your customer information:
•    You may send an email to info@nz-australiatours.co.nz
•    You may click on the unsubscribe link featured at the bottom of the email we send you

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at info@nz-australiatours.co.nz

Website owner information

Contact Us

Phone: ( +64) 09 9636 794
Mobile: (+64) 21 153 7099
E-mail: info at nz-australiatours dot co dot nz
Address: Unit 12( GF), 266 Onewa Road,
Birkenhead North Shore 0626, New Zealand
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  • “We are from Singapore and we have not met but through online discussions, you were able to put together the necessary items for our trip in a very short time. From your office in North NZ Island, you gave us updates every morning on our itinerary, reminded us of our pickups, call the car rental company for time extensions and you checked on us throughout the day to ensure our comfort and safety. We appreciate every effort you've made in making sure our trip is a memorable and smooth sailing one. Thank you so much and may you continue to gain support and success in building your company. ”

    Madame Shah
    Singapore

  • “To begin with, thank you for your thoughtful organization for us, from being picked up, dropped off at the airport, and drove to the factories by Mr. Darrell. He is really quite a nice guy. Secondly, all our accommodations were very comfortable, especially the House at 41 Lake View Road where we had very splendid sightseeing. Certainly, we will have you book some nights for us next time so that our kids can have a chance to enjoy them. The beach and the view there were very peaceful. My husband has been reminded of Roseland Restaurant from time to time. He did not think that there was a restaurant that could attract a lot of guests although it was located very far from the main road. In short, we really like the trip of that kind in which you left us a lot of freedom to discover NZ by ourselves along with your thoughtful and careful guidance. Thank you a lot and see you soon there.”

    Anita
    Indonesia

  • “We had a great time in New Zealand.  The driver (Mr. Jeff) was helpful, drive safely and keep the bus in good condition all the time. The local Tour guide was fantastic, very friendly, and had great knowledge of the local area and tourist spots. He helped with any questions from our Vietnamese clients especially some questions about local life in NZ The accommodation was good at its price and all of the hotels we stayed in were comfortable, clean, good location and had good views too. The food we had in the tour was good and we could not have asked for anything else (excepting the fresh chilly seems not much & expensive in NZ) The boat we went on in Milford Sound (Real Journey NZ) was nice and gorgeous. The food was great within its kind.  Staffs on the boat were very helpful and warm. Just wanted to say thanks for a great trip in New Zealand which is a new destination with beautiful scenery and we surely will promote more groups to New Zealand in a very close time in the future!”

    Ba Can, Pham
    Vietnam

  • “We just landed in Manila. My whole family and Fr Nelson thank you so much for your kind assistance in our tour. We appreciate the local sim card with the load. It was very helpful to us. The choices of hotels were excellent. Maybe just feedback for you for your future clients. In the Heartland Hotel Christchurch, one room can fit a family of 5. Thank you very much. We have wonderful memories of New Zealand. My boys will come back next year to Queenstown. Thanks to our driver for taking care of us. We will recommend our tours to our friends in the Philippines.  ”

    Mrs. Plana 
    Philippines

  • “I would like to send my best wishes to you and the NZA Tour team and thank you so much for your kind support during our stay in New Zealand. We have much appreciated your and your team’s effort to make our trip so meaningful and enjoyable, especially you and our careful driver, Mr. Lindsay. All of the group members were very happy with the trip and we are planning for the next group to come to visit New Zealand soon. Once again, thank you so much for your help, and look forward to seeing you soon.”

    Brigita
    Slovenia-Europe

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