Terms of Use
By using the site, you are accepting the following terms and conditions:
PAYMENT
Payment will be made by bank transfer to our company’s account as the payment term in the contract.
Bank information:
- Bank: ANZ Bank New Zealand Limited
- Swift Code: ANZBNZ22
- Bank’s address: Level10, 170-186 Featherton Street, Wellington, New Zealand
- Account: NEW ZEALAND – AUSTRALIA TOURS & TRAVEL LTD
- Account #: 06-0273-0497999-00
OR
BDO – Philippines
Account number: 1034 4017 4608 (USD)
Name: Long Duc NGUYEN
DEPOSIT
A deposit of 30% tour fare is required at the booking confirmation.
CANCELLATION FEE
In case of cancellation, after you confirmed the tour, the cancellation fee might be applied as below
- Prior 30 days of arrival: un-refund deposit due to we will lose deposit with other suppliers/ service’s providers
- From 29 to 15 days’ prior arrivaL: 50% tour fare
- From 14 to 07 days’ prior arrival: 75% tour fare
- From 07 to 02 days’ prior arrival: 90% tour fare
- 48 hours before arrival: 100% tour fare
(Note: Cancellation fee might be changed depending on High Season such as New Year’s Eve, Lunar New Year, Christmas…)
CHILD POLICY: *NOTE: Child = 2 – 11 years inclusive
Infant under 2 years of age: FOC
Child share room with 1 adult: 85% OF ADULT COST
Child share room with 2 adults with bed: 75% OF ADULT COST
Child share room with 2 adults not occupying a bed: 50% OF ADULT COST
For 2 children sharing one twin room, both children will be charged at 85%
SURCHARGES
- Surcharges will be applied on Special Occasions (Christmas and New Year) and other New Zealand Holidays.
- The above quotation might be increased without prior notice due to increasing the price of all services in high season (October to April annually…) and out of our control